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Recipients and Roles

The six recipient roles, signer, approver, viewer, witness, CC, and in-person, and what each one can do.

Every recipient on an envelope has a role that decides what they must (and can) do.

The six roles

RoleWhat they do
SignerFills and signs the fields assigned to them. The default role.
ApproverReviews the document and approves or rejects. No signature fields required.
ViewerGets the document to read. No action required; their view is logged.
WitnessAttests to a signature. Signs alongside a signer as a witness.
CCReceives a copy of the completed envelope. Informed, not a participant.
In-person signerSigns on the host's device. For face-to-face signing sessions.

What each role means in practice

  • Signers get their own field set. The field builder color-codes fields per recipient so you always know whose box is whose.
  • Approvers see an approve/reject decision with an optional note. The envelope pauses on their verdict in sequential routing.
  • Viewers open the document through the same tracked viewer. Their read is in the audit trail and analytics.
  • Witnesses countersign. The trail records them as attesting, not as a party.
  • CC'd recipients get the sealed result when the envelope completes. They never see a signing screen.
  • In-person hands the signing screen to someone physically present. The host's session drives, they sign on the spot.

Per-recipient options

  • Verification. Require email verification (or stronger, where enabled) per recipient; a finance approver can face a stricter gate than a CC.
  • Private message. A note shown to that recipient only.
  • Language. The signing experience follows the recipient's locale where translations exist.

Editing recipients

While the envelope is a draft, everything is editable. Add, remove, reorder, change roles and verification. After sending, the list locks: fix mistakes by voiding and resending, or with the correction flow on active envelopes.

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