File Requests

A file request reverses the share link: instead of pushing a document out, you ask someone to push files in. ID documents, proofs, deliverables, anything that belongs in your library.

Making a requestCopy Anchor Link

Open File requests and choose New request. The only thing you have to type is what you're asking for. Every other choice comes already made, and a live preview beside the form shows exactly what the other person will see.

• Start from. One tap fills a title, a note and the accepted kinds for common asks: vendor documents, a job application, client onboarding or signed copies.
• Title and note. What you're asking for, and an optional note saying what to send and by when.
• Closes. Never, in 7 days, in 30 days, or on a date you pick. The link takes files until the end of that day.
• Accepts. Anything, or only PDF, images, Word, sheets or text. Anything else is turned away before it uploads.
• Each file up to. 10 MB, 25 MB or 100 MB.
• Who can send. Ask for their email so every file arrives with a name on it, and protect the link with a passcode you share separately.
• Save files to. The folder in your library where received files land.

Create link copies the link straight away. From there you can copy it again, show a QR code, or open the request.

What the sender seesCopy Anchor Link

A page that names your workspace and what you're asking for, with your note and the date the link closes. They drop, choose or paste several files at once. Each file is checked against your rules before it uploads, then sent with its own progress. A file that can't go says why, and one that hits a connection problem can be tried again. When everything is in, they can close the page or send more. They never need an account.

What lands on your sideCopy Anchor Link

• Every file arrives in the folder you chose, as a document in your library, ready for a share link, a data room or an envelope.
• The request's page lists everything that arrived, grouped by day, with each file's first page, size, the sender's email and the region it came from. Search by file name or email, preview a file in place, or open it in a new tab.
• The request card shows how many files arrived, the kinds of files, and when the latest one came in.
• Requests count toward your plan: Team includes 100 open requests and Business 500.

Changing a requestCopy Anchor Link

Everything you chose when making a request can change later, on the request's page: title, note, end date, accepted kinds, size, email, passcode and folder. A save bar appears as soon as something differs, and the same link keeps working.

StatesCopy Anchor Link

• Open. Taking files.
• Expired. Its end date passed. Reopen gives it another 30 days, or pick a new date in its settings.
• Closed. You closed it, and it stopped taking files at once. Files you have stay where they are. Reopen brings back the same link.

Requests vs envelopes vs formsCopy Anchor Link

• File request. "give me documents." Files in, nothing signed.
• Web form. "give me answers." Data in, optionally an agreement.
• Power Form. "sign this." A document out, a signed copy back.

Combine them in a flow: a file request for the ID, a Power Form for the agreement, a data room for the ongoing exchange.